Friday on my last day, I was again at the front desk and checked guests in and checked out. I also brought guests their luggage to the room and also picked up from the room. In the last hour I was allowed to start writing my blog after permission of the boss.
Author Archives: marv1netsc
Thursday
Thursday I was in the sister hotel and have prepared a wedding together with Mrs.Stöbe, because in the main hotel are not enough capacities available, together with her, I went through the planning. After this I am gone back in the main hotel and have since at the Reception further check in made.
Wednesday
Wednesday I was at the reception with Mr Heinrichs, together with him I did check in and reservation again, After the Check in we bring the guests to their room, and tell them some facts about the hotel like WLAN passwort how to use the tv and so on. We also wrote a dinner plan …
Tuesday
Tuesday I was back at Mr. Reinhards, first we talked about the topic of data protection again and went through another checklist. Then we started talking about marketing and he showed me how to analyze the different pages for booking hotels. We also published new pictures together on the social media pages of both hotels.
Monday
Monday I was at Mr. Reinhards he is a data protection officer and also takes care of the marketing, together with him I have a checklist on the data protection of the workers processed, because it has become a big topic with the new laws, and you have to be extra careful.
Friday
Friday I was divided into housekeeping, so I also get an insight in this area. Head of this department is the housewife Ms. Anderson, with her and a trainee I made a complete room again for a new hotel guest.After that I was again at the front desk and made my first check in with …
Thursday
On thursday I was at Frau Blatsheim, she works in administration and checks the bills from the main hotel and the sister hotel. With her I had to sort documents by date as well as by alphabet, so that she can enter everything correctly in the computer and can give it to the tax consultant.
Wednesday
Wednesday I was back at Frau Kretzschmar who is the asset manager of the management. She showed me some of her work, payroll, book bills, settlements, cash book, manage sick leave and much more besides, she showed me how at the IHK online trainees reports and manages this.
Tuesday
Tuesday morning I was first in the reservation with Mrs. Laumen, she explained the different travel company, and what provesions the hotel for something must pay if a guest books on such a page. After that i was at the front desk and checked in people first time.
Monday
Monday morning I came to the hotel, and was greeted by Mrs. Kretzchmar, we went through the facts of the hotel and I got a 23 page booklet with information about the room, prices, breakfast, history, dinner and more. Then Mrs. Kretzchmar guided me through the entire hotel. After I had seen everything in the …
